Shipping policy

Shipping Policy

Event Systems, Inc.
811 E 10th St N
Wichita, KS 67214
Phone: (316) 641-1848

1. Order Processing

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays) after payment confirmation.

Orders placed after business hours or on weekends will be processed the next business day.

You will receive a confirmation email once your order has been shipped, including tracking information (if applicable).


2. Shipping Methods & Delivery Time

We offer the following shipping options:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–3 business days

  • Overnight Shipping: 1 business day (where available)

Delivery times are estimates and may vary due to carrier delays, weather conditions, or other unforeseen circumstances.


3. Shipping Rates

Shipping costs are calculated at checkout based on:

  • Package weight and dimensions

  • Delivery destination

  • Selected shipping method

Free shipping promotions may be offered periodically and will be clearly stated at checkout.


4. Domestic & International Shipping

We currently ship within the United States.

For international shipping inquiries, please contact us directly at (316) 641-1848 before placing your order.

Customers are responsible for any customs duties, taxes, or import fees for international shipments.


5. Order Tracking

Once your order is shipped, you will receive tracking details via email.

If you do not receive tracking information within 3 business days, please contact us.


6. Shipping Address Accuracy

Please ensure that your shipping address is correct at checkout.

Event Systems, Inc. is not responsible for orders shipped to incorrect addresses provided by the customer.


7. Lost or Damaged Shipments

If your order arrives damaged or is lost in transit:

  • Contact us within 48 hours of delivery (for damaged items)

  • Provide photos of damaged packaging and products

  • We will work with the carrier to resolve the issue as quickly as possible


8. Contact Information

If you have any questions regarding shipping, please contact:

Event Systems, Inc.
811 E 10th St N
Wichita, KS 67214
Phone: (316) 641-1848